Last updated: 08/08/2024
Please carefully review these Terms of Service ("Terms") before utilizing any of the services offered by SynergyAI, LLC ("us", "we", or "our"). Our comprehensive suite of services is divided into two primary categories: Free Services and Paid Services. Free Services encompass access to the SynergyAI website (the "Website"), while Paid Services include using SynergyAI Virtual Assistant Services through web apps, mobile apps, desktop apps, plugins and addons to 3rd party systems or any other means. Additionally, we may offer other services that can be categorized as either Free Services or Paid Services (together with the Website and Paid Services, collectively referred to as the "Services"). Your ability to access and use these Services is contingent upon your acceptance and adherence to these Terms. The Terms are applicable to all visitors, users, and others who desire to access or utilize any of the Services. By accessing or using the Services, you consent to be bound by these Terms. If you do not agree with any part of the Terms, you are not granted permission to access the Services.
SynergyAI offers AI-based virtual assistant services aimed at integrating with customer systems and tools to accomplish a multitude of functions, including but not limited to automating tasks, performing system and process analysis, and enhancing system efficiency. In addition to our integrated solutions, we provide standalone virtual assistant services that can function without needing to be integrated with other systems to perform various tasks. Access to our virtual assistants is available through our website, as well as web, mobile, and desktop applications, and through add-ons for 3rd party systems. We offer both subscription-based and/or usage-based pricing options for our Paid Services.
In order to use the Paid Services, you will be required to register and provide certain personal and/or business information. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary to maintain its accuracy. You are responsible for safeguarding your account information, including your username and password, and for any activities or actions that occur under your account. You agree to notify us immediately of any unauthorized access or use of your account.
The Services, including the Website and its original content, features, and functionality, as well as our AI assistants' knowledge bases, are and will remain the exclusive property of SynergyAI, LLC and its licensors. The Services are protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.
Our Paid Services offer both subscription-based and/or usage-based pricing. Specific details regarding fees, payment terms, billing, renewal, and cancellation policies will be provided to you upon services access approval. You may submit a services access request through our website. By using our Paid Services, you agree to pay any applicable fees and charges for the use of the Paid Services, and you authorize SynergyAI to process payments for such fees and charges.
Our Services may contain links to third-party websites or services that are not owned or controlled by SynergyAI, LLC.
SynergyAI, LLC has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. We do not warrant the offerings of any of these entities/individuals or their websites.
You acknowledge and agree that SynergyAI, LLC shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such third-party websites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.
We may terminate or suspend your access to the Services immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
You agree to defend, indemnify, and hold harmless SynergyAI, LLC and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Services, b) a breach of these Terms, or c) infringement of any intellectual property rights of any party.
BY USING THE SERVICES, YOU ACKNOWLEDGE AND AGREE THAT SYNERGYAI, LLC AND ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES, SHALL NOT BE HELD RESPONSIBLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, DAMAGES RESULTING FROM LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES (EVEN IF SYNERGYAI, LLC WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES). THESE DAMAGES MAY ARISE FROM: (I) THIRD PARTY STATEMENTS OR BEHAVIOR ON THE SERVICE; (II) YOUR USE OR INABILITY TO USE THE SERVICE; (III) SUBSTITUTE GOODS AND SERVICES ACQUIRED AS A RESULT OF PURCHASING OR OBTAINING ANY GOODS, DATA, INFORMATION, OR SERVICES THROUGH THE SERVICE; (IV) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; OR (V) ANY OTHER SITUATIONS RELATED TO THE SERVICES.
PLEASE BE AWARE THAT YOUR USE OF THE SERVICES IS ENTIRELY AT YOUR OWN RISK. THE SERVICES IS OFFERED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES, WHETHER EXPRESS OR IMPLIED, SUCH AS WARRANTIES OF MERCHANTABILITY, SUITABILITY FOR A SPECIFIC PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE, OR ANY OTHER. KINDLY NOTE THAT: A. THE COMPANY CANNOT GUARANTEE THAT THE SERVICES WILL FULFILL YOUR PARTICULAR NEEDS, NOR CAN WE ASSURE YOU THAT THE SERVICES WILL CONSISTENTLY BE AVAILABLE, TIMELY, OR ERROR-FREE. B. THE COMPANY DOES NOT MAKE ANY PROMISES REGARDING THE ACCURACY, RELIABILITY, OR USEFULNESS OF THE RESULTS OBTAINED FROM USING THE SERVICE, OR THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIALS YOU ACQUIRE OR ACCESS THROUGH THE SERVICE. C. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, THAT YOU OBTAIN FROM THE COMPANY OR THROUGH THE SERVICES SHALL CREATE ANY WARRANTY NOT EXPLICITLY STATED IN THESE TERMS.
These Terms shall be governed and construed in accordance with the laws of Texas, United States, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Services and supersede and replace any prior agreements we might have had between us regarding the Service.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Services after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.
In the event of any dispute arising out of or relating to these Terms or your use of the Service, the parties shall first attempt to resolve the dispute through good faith negotiations. If such negotiations do not lead to a resolution, the parties agree to submit the dispute to binding mediation, administered by a mutually agreed upon mediator. Any such mediation shall be conducted in Texas, United States, and governed by the laws of Texas, United States.
By agreeing to these Terms, you waive your right to seek resolution of any dispute through litigation in court and agree to resolve disputes through mediation as described herein.
Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information when you use our Service. By using the Service, you agree to the terms stated in the Privacy Policy.
We take the security of your information very seriously and implement robust security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
We strive to provide accurate, reliable, and up-to-date content and services. However, the Services may contain errors, inaccuracies, or outdated information. Additionally, the availability of the Services may be affected by factors beyond our control, such as system failures, maintenance, or other unforeseen issues. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information on the Services at any time without prior notice.
If you have any questions about these Terms, please contact us at info@synergyais.com.